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Blog Articles

How to Successfully Move Office - Case Study

[fa icon="calendar'] 22/5/2017 / by Sally Morgan posted in Moving Offices

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An office move is never much fun, so when you’ve got two sites to relocate, it can be double the stress. We recently assisted a client of ours with moving both of their two companies to new premises – here’s their story:

Back in 2013 we installed a ShoreTel IP Phone System for Open Reality and Brightcloud. The server was situated in a data centre, with ShoreGear Switches at both sites and a ShoreTel Mobility router in place at the Abingdon site. At the time of installation, both sites had ISDN30e, but Abingdon made the switch to SIP trunks shortly afterwards with the implementation of a Ubigate device which effectively converts SIP trunks to ISDN30e as far as the telephone system is concerned.

4 Costly Mistakes To Avoid When Relocating IT Equipment As Part Of An Office Move

[fa icon="calendar'] 20/4/2017 / by Sally Morgan posted in Moving Offices

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IT Relocation – How to get it Right

If you’ve been tasked with organising your IT Move, chances are you’re feeling pretty stressed right now! An office move can be an arduous task and not one to be taken lightly. There are so many areas to consider, probably before you’ve even signed on the dotted line. According to statistics from Moving Office Ltd, the average company will move premises every 7 years, and in 70% of cases, the person made responsible for the move will be doing this for the first time!

So if you’re the designated person in your organisation, here are some mistakes to avoid when planning an IT office relocation….

10 Biggest Reasons why Cloud Communications is a No-Brainer.

[fa icon="calendar'] 18/3/2017 / by Mark Nelson posted in Cloud Communications

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Are Any Of These Business Dynamics Driving You To The Cloud?

Certain business dynamics are custom-made for cloud-based communication solutions. If you want to spend less time managing infrastructure and more time delivering an impeccable customer experience that will propel sales and lower costs, it’s time to consider the cloud. Step back and take a fresh look at the forces affecting your business.

1 | Rapid Growth


Businesses expanding at warp speed need solutions that can be implemented just as fast. The cloud provides quick and

5 Ways Cloud Communications Can Extend Your Budget

[fa icon="calendar'] 4/11/2016 / by Mark Nelson posted in Latest News

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These days, companies are demanding more from their communication systems. At the same time, budgets are decreasing and the gap is widening between employees needing to be more productive — and what companies can provide.

The trick is to find communication technologies that make the most of your finances, while improving employee productivity. 

Enter the Managed Connect CLOUD solution.....
Hosted by ShoreTel and managed by Cranberry Communications

The High Cost of Not Doing Anything about Your Phone System

[fa icon="calendar'] 4/11/2016 / by Mark Nelson posted in Latest News

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When was the last time you upgraded your phone system?

7 years ago? 10 years ago? Or was it so long ago you’re not quite sure? 

Your aging phone system may be costing more than you think. Not only do you have higher resource costs, higher maintenance and infrastructure costs – you also have outdated features, limited mobility capabilities, and fragmented applications and tools.

A Managed Connect CLOUD phone system that is powered by ShoreTel® and managed by Cranberry Communications delivers fully-featured, enterprise-grade communications to companies of any size in a secure and private cloud environment. Have you considered how a managed cloud communications system can help you avoid the high costs of not doing anything about your phone system?

What is Unified Communications

[fa icon="calendar'] 4/9/2016 / by Mark Nelson posted in Business Telephone Systems

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Exerts from the ShoreTel White Paper - Demystifying Unified Communications

How IP Telephony Systems Enable Businesses To Leverage Fully The Power Of UC



As IP telephony is moving ahead with enormous momentum, most users are still waiting for full convergence and voice-enabled applications. Increased network efficiencies have been the primary benefit of IP telephony to date as enterprises struggle with infrastructure and organizational issues. These first-generation benefits have been considerable, but the focus is now shifting to converged applications, with the initial spotlight on unified communications (UC).

25 Business Phone System Features Your Business Can’t Afford To Do Without

[fa icon="calendar'] 4/9/2016 / by Mark Nelson posted in Business Telephone Systems

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What you Need to Cut Costs, Satisfy Your Customers and Expand Your Business

When it comes to deciding which business phone system features you absolutely, positively, must have these days, there’s good news and bad news.

Bad news: Your customers probably won’t tolerate outdated technology for long

Slow Internet & How to Fix It

[fa icon="calendar'] 4/9/2016 / by Sally Morgan posted in Latest News

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One of the most common issues clients want to talk to us about is their slow internet connection. A slow connection can be painful for employees trying to carry out their tasks. Even worse, it can be embarrassing if your customers are relying on you to send them data or process their requests. With the business world gradually moving into the cloud, is your connection up to it, and if not, what can you do about it?

Unify OpenScape Business Instant Messaging (Chat)

[fa icon="calendar'] 30/7/2016 / by Sally Morgan posted in Latest News, Business Telephone Systems

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The OpenScape Business myPortal client has a great deal of features to benefit users whilst on a call, for finding historical call information and scheduling future calls. One of the aspects that is often overlooked is the Instant Messaging feature. Many Unified Communications offerings don’t support Instant Messaging or require an additional server.

With OpenScape Business, it’s all part of the UC Suite of applications:

OpenScape Business IP35G & IP55G IP Handsets with Gigabit & HD Voice

[fa icon="calendar'] 30/7/2016 / by Sally Morgan posted in Business Telephone Systems

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Vibrant communication at the desktop with user-friendly, multifunctional and economical IP telephones.

The IP 55G and IP 35G handsets are the latest offering from Unify for the OpenScape Business system. Available as both HFA and SIP variants, these handsets are all you need to keep a wide variety of different types of users happy.

Unify IP 55G Handset

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